top of page

POLICIES

CANCELLATION/REFUNDS

​

You must give 24 hours notice via my booking software, JaneApp, for any changes or cancellations - calls, texts, or emails are NOT accepted.  If you do not give 24 hours notice, the full fee for that visit will be charged (unless the time slot gets rebooked). If you want to give your appointment time to a friend, it's a win-win all around. Not showing up will also incur the full fee. 

 

However, if it is less than 24 hours and more than 2 hours before your appointment and you have just become sick, please contact me directly via text to reschedule your appointment.  I will waive all charges if, at the time of cancellation, you are able to reschedule your appointment for a later date within a few weeks. But If you cancel, reschedule, or do not show up for the new appointment; you will be charged for a missed treatment.

 

Cancellations less than two hours before your appointment time, for any reason, will be charged for a missed appointment, unless the time slot gets rebooked.

​

LATE ARRIVAL

​

Charges are incurred for the full appointment time booked. They cannot be reduced, nor can the appointment time be adjusted, for a late arrival. 

COVID-19

vaccination COVID.png

Vaccination

​

I am fully vaccinated (seven doses) and always get the annual flu shot. 

checklist.png

Before your appointment

​

I will screen you for COVID-19 and other infectious illnesses by sending you an online form to be filled out before you arrive.

hand sanitizing.png

When you arrive

​

Please arrive as close to the appointment time as possible. I do not have an indoor waiting area, but you are welcome to sit on my porch if you are early.

cleaning.png

Cleaning and disinfection

​

Between appointments the following will be cleaned and disinfected: 

  • Anything you touch (e.g. sheets, door knobs, chairs)

  • Areas and items you have had indirect contact with (e.g. table, blankets, pillows, heating pads)

Fresh air and ventilation

​

To significantly reduce risk of aerosol transmission, an open window will bring in fresh air (when there isn't excessive construction noise) and two HEPA air purifiers (enough to support a room over 3.5 times larger) will be running (2, 3). A table warmer, heating pads, and a space heater will keep you warm in the colder seasons.

During the treatment

​

I will wear a snug-fitting medical mask and goggles.  I do not require patients to wear a mask, although I strongly recommend it. I will provide a surgical mask to those who want one. 

After the treatment

​

Please sanitize your hands, and contactless payment via email transfer is preferred.

COVID-19
Cancellations/Refunds
bottom of page